Shipping Estimates & Explanations

We ship Monday through Friday, excluding weekends and holidays. When placing your order, consider these factors when calculating your estimated delivery date.

• Order Processing: The amount of time it will take for us to prepare your order for shipping. It will take 1 to 3 business days to process your order.
• Transit Time: The amount of time it takes your order to deliver to your shipping address.

 

 Confirmation Email

You will receive a confirmation email once your order has been processed to the email address provided at the time of checkout.

Please be sure to double-check that our email didn't end up in your junk/spam or promotions folder. If you still aren't able to find it, please email us at info@malvaely.com and we will be more than happy to help you.

 

You will receive a second email once your order has been shipped, which will include your tracking number and a link to follow the journey of your package.

If you haven't received this email, please check your junk/spam or promotions folder to ensure it was not filtered there. If you aren't able to find it, please email us at info@malvaely.com.

Once your order is out for delivery, we will send you a reminder email to look out for your package. Finally, once your order has been delivered, you will receive a delivery confirmation email.

There are some countries that we do not ship to due to shipping complications or issues at customs. 

If you have a family member or friend who lives outside of the country, you may consider having them forward the package for you. Alternatively, you may look into package forwarding services, located in the United States or GOs.